Care plan
After the handover the system keeps running.
Monitoring, fixes and small changes, per month. When you report something, you hear from us the next working day.
01 / How it works
You report. We fix it, or make a proposal.
-
After the handover
From report to fix
Your owner reports what goes wrong. We also see a failed run ourselves in the Control panel.
Per monthCancel any month
02 / Where it belongs
Care plan, Project or ongoing partnership?
| Question | Belongs to |
|---|---|
| A run failed | Care plan |
| A supplier sends a different file | Care plan |
| An extra column, rule or user | Care plan |
| A new screen or a new connection | Project |
| A new skill every month, or adding the Brain | Ongoing partnership |
03 / Questions
Questions about the Care plan.
Is the Care plan mandatory after a Project?
No. It is a line in every proposal, and you can strike it. Then your owner manages the system themselves.
What counts as a small change?
Anything without a new screen and without a new connection. In doubt, report it. We say the next working day where it belongs.
Who pays AWS and the model vendors?
You, directly to them. The system runs on an AWS account in your name. The Care plan only covers our work.
Can I stop the Care plan?
Yes, every month. The system stays yours and keeps running.
Discovery
What does a solid AI foundation bring your business?
We look at your processes together and identify the first place where AI pays for itself.